Privacy policy

We at Arte respect your privacy and want you to feel safe when shopping with us. We are a small-scale company focusing on handmade products, and your personal information is treated with the same great care we put into our products. Here we explain how we collect and use your data in a simple and transparent way.

What Information We Collect

When you visit or shop on our website, we may need to collect information such as:

Your name and address
Your email address and phone number
Payment information (which is handled securely via our payment partners)
Your order history
Technical details like IP address (to help us understand how you use our website)

We use this information solely to manage your orders and make your experience with us as smooth as possible.

How We Use Your Data

We process your personal information to:

Deliver your orders
Keep you updated about your order
Send newsletters and offers (if you have chosen to subscribe, you can of course opt out at any time)
Improve our website and your experience using analytics tools

Third Parties - Information Sharing

We do not share your information with just anyone – only with trusted third parties who help us deliver what we promise. This includes:

Payment providers such as Apple Pay, Shopify Pay, and PayPal
Shipping companies like PostNord

These companies are responsible for how they process your data according to their own privacy policies. Your data is never sold to anyone else. Period.

How Long We Store Your Data

We retain your information as long as we need to complete your purchase and fulfill our obligations, or as long as the law requires. If you want us to delete your data earlier, just let us know.

Your Rights

You always have the right to:

Know what information we have about you
Have incorrect information corrected
Ask us to remove your data (if possible under the law)

Security

We take security seriously and use various technical solutions to protect your data. Your payments are always handled securely via encrypted services from our payment providers.

Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy policies or content of these websites.

Changes to This Policy

If we make any changes to how we handle your data, we will inform you on the website. Keep an eye out, but we promise to keep it simple and transparent.